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Here are some of the most frequently asked questions we get. We hope that this can answer most of your questions, if not feel free to contact us.

  • What are the Fees?
    Kindly note that we do not bulk bill at our clinic. Our fees differ depending on which clinician you are seeing. Please contact us to find out more.
  • What Rebates are available
    Medicare Rebate - To access a Medicare rebate, please speak to your GP to see if you are eligible to be referred under the Mental Health Care Plan. This means that if you are seeing a Clinical Psychologist, you are able to claim $136.35 for a 50-minute session, $92.90 if you are seeing a General Psychologist and $81.90 with an Accredited Mental Health Social Worker. In a calendar year you get up to 10 Medicare rebated sessions. ​ Self and Plan Managed NDIS - At this present time we are only able to see those under The National Disability Insurance Scheme whom are self or plan managed. ​ Private health insurance - Please check with your health fund provider whether you are eligible for benefits. ​ Workcover or CTP - We are able to see clients referred under NSW Workcover or CTP. Please speak to your treating doctor and insurer whether psychology or counselling sessions are approved.
  • How many sessions do I need?
    This depends on a range of factors including what the presenting issues are, severity, personal circumstances and goals for therapy.
  • How long is a session?
    Sessions go for 50 minutes, with 10 minutes allocated afterwards for your clinician to write notes.
  • How do I get started?
    You can simply contact us directly or complete the online referral form and then one of our team members will get in contact with you shortly.
  • What is telehealth Psychology and how can I benefit from it?
    Telehealth psychology services means that you are able to receive psychological services through using tele-conferencing platform (phone or video). This means that you do not need to see a Psychologist face to face and can speak to a therapist from the comfort of your own home. Our telehealth platform is easy to use where we send you a link for your sessions and all you need to do is click on the link to speak to your clinician. No programs or complicated processes to get started!
  • What areas do we service?
    We service Macarthur, Campbelltown, Liverpool as well as Australia wide.
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